AI Pals, Inc. Privacy and Cookie Policy
Last Updated: February 18, 2025
1. Introduction
1.1. This Privacy and Cookie Policy ("Policy") explains how AI Pals, Inc. (“AI Pals," "we," "us," or "our") collects, uses, and protects your personal data when you use our mobile applications, websites, and other services (collectively, the "Services").
1.2. By using our Services, you agree to the collection and use of information as described in this Policy.
2. Information We Collect
2.1. Information You Provide Directly
- Account Information: Name, email address, username, password
- Payment Information: Bank account or credit card details (processed by third-party payment processors)
- Profile Information: Optional personal description and other public account data
- Communications: Survey responses, feedback, support requests
- Purchase Information: Transaction data when you make purchases through our Services
2.2. Information Collected Automatically
- Device Information: IP address, device ID, operating system, browser type
- Usage Data: Time zone settings, language preferences, clicking patterns
- Location Data: Approximate location inferred from IP address
- Cookie Data: Information collected through cookies and similar technologies
3. Cookie Policy
3.1. Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how users interact with our Services
- Advertising Cookies: Used to deliver relevant advertisements
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Remain on your device until deleted
3.2. Cookie Control
- You can control cookies through your browser settings
- Disabling certain cookies may limit your ability to use some features
- You can opt out of targeted advertising at: optout.networkadvertising.org or youradchoices.com
4. How We Use Your Information
4.1. Primary Uses
- Providing and improving our Services
- Processing your transactions
- Communicating with you about our Services
- Personalizing your experience
- Analyzing usage patterns and trends
4.2. Marketing Uses
- Sending promotional communications (with your consent)
- Customizing advertisements
- Creating audience segments for targeted marketing
5. Information Sharing
5.1. We Share Information With:
- Service providers who assist in operating our Services
- Advertising partners for targeted advertising
- Legal authorities when required by law
- Business partners in connection with mergers, acquisitions, or sales
5.2. We Do Not:
- Knowingly sell personal information of users who are minors
- Share your email address with other users except when legally required
6. Your Privacy Rights
6.1. All Users Have the Right to:
- Access their personal information
- Correct inaccurate data
- Request deletion of their data
- Opt-out of marketing communications
6.2. Additional California Resident Rights
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination for exercising rights
6.3. Exercise Your Rights
- Email: data-privacy(at)aipalsinc(dot)com
- Verify your identity when making requests
- Receive a response within 60 business days
7. Data Security and Retention
7.1. Security Measures
- We implement appropriate technical and organizational measures
- We regularly review and update our security practices
- We require service providers to protect your data
7.2. Data Retention
- We retain data as long as necessary for the purposes collected
- We anonymize data when possible for research and statistics
- We delete data upon valid requests subject to legal requirements
8. International Data Transfers
8.1. We may transfer your data internationally in compliance with applicable laws and regulations
8.2. We ensure appropriate safeguards are in place for international transfers
9. Children's Privacy
9.1. Our Services, although some may be used by minors, are not knowingly directed specifically to children or minors
9.2. We do not knowingly collect personal information from children or minors
10. Changes to This Policy
10.1. We may update this Policy periodically
10.2. We will notify you of material changes through:
- Service notifications
- Email communications
- Website updates
11. Contact Information
11.1. For privacy-related inquiries:
- Email: data-privacy(at)aipalsinc(dot)com
- Address: 4251 Freemark Avenue, Merced, CA 95348
- Attention: Data Transparency Team
12. Specific Regional Rights and Disclosures
12.1. European Union/EEA Residents
- Right to data portability
- Right to restrict processing
- Right to object to processing
- Right to lodge complaints with supervisory authorities
12.2. Australian Residents
- Right to anonymous transactions where practical
- Access to privacy complaint mechanisms
12.3. Indian Residents
- Right to withdraw consent
- Right to grievance resolution
- Protection of sensitive personal data
13. Legal Basis for Processing
13.1. We process your information based on:
- Your consent
- Contract performance
- Legal obligations
- Legitimate business interests